Problem Moving HgLab to New Server

uwe's Avatar

uwe

10 Jun, 2020 10:26 PM

Hg Lab version 1.12.4

I have backed up and restored the database and home directory to the new system. During installation of Hg Lab I enter the new connection string and home directory. No errors during installation, but when browsing to Hg Lab I get the following error message:

HgLab Error

There's something wrong under the hood.

followed by the attached stack dump.

  1. 1 Posted by uwe on 12 Jun, 2020 12:06 PM

    uwe's Avatar

    I tried upgrading to 1.14.7, but unfortunately that doesn't solve the error.

    System:
    Windows 10 1909
    SQL Server 2019 (15.0.2070)
    Mercurial 5.4.0

  2. 2 Posted by uwe on 13 Jun, 2020 10:35 AM

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    I was able to track it down to SQL Server 2019. Switching back to SQL Server 2014 works without error.

  3. Support Staff 3 Posted by Anton Gogolev on 15 Jun, 2020 02:50 PM

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    Hi.

    Can we setup a screen sharing session here?

  4. 4 Posted by uwe on 15 Jun, 2020 06:35 PM

    uwe's Avatar

    Sorry, I removed SQL Server Express 2019 and installed SQL Server Express 2014 instead. Now everything is working as expected again.

  5. 5 Posted by uwe on 15 Jun, 2020 08:25 PM

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    I have another machine with SQL Server Express 2019 running. What about copying the HgLab database onto it and give it another try?

  6. Support Staff 6 Posted by Anton Gogolev on 23 Jun, 2020 08:03 AM

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    Uwe,

    Sorry for the delay. Is the issue still relevant?

  7. 7 Posted by uwe on 23 Jun, 2020 08:29 AM

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    For me it is working perfectly in the moment. As long as you have no need to analyze the problem I had with SQL 2019, we can close this case.

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