HG Lab website and Source Control is down Not sure why

Soumak's Avatar

Soumak

07 Jul, 2020 05:59 PM

Hello,

Our HG Lab website and sourcecontrol went down and we are not sure why. This is the first time this has happened. We are getting the following error when we go to the website.

HgLab Error

There's something wrong under the hood.

System.ArgumentNullException: Value cannot be null.
Parameter name: context
   at Autofac.ResolutionExtensions.ResolveOptionalService(IComponentContext context, Service service, IEnumerable`1 parameters)
   at Autofac.ResolutionExtensions.ResolveOptional[TService](IComponentContext context, IEnumerable`1 parameters)
   at Autofac.ResolutionExtensions.ResolveOptional[TService](IComponentContext context)
   at octalforty.Structural.Core.ComponentModel.ServiceProvider.Resolve[T]() in d:\projects\octalforty-structural\src\octalforty.Structural.Core\ComponentModel\ServiceProvider.cs:line 24
   at HgLab.MvcApplication.Application_BeginRequest(Object sender, EventArgs e) in d:\projects\hglab\src\HgLab\Global.asax.cs:line 445
   at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

we are getting the following error when we go to pull the data.
HTTP Error: 500 (Internal Server Error)
[command returned code 255 Tue Jul 07 12:48:25 2020]
eFormz%

Could you please help us out? We are not sure why this is happning.

  1. Support Staff 1 Posted by Anton Gogolev on 07 Jul, 2020 06:09 PM

    Anton Gogolev's Avatar

    Hi, Soumak.

    Will you be available for a screen sharing session tomorrow morning, starting at 07:00 UTC?

  2. 2 Posted by Dutta, Soumak on 07 Jul, 2020 06:16 PM

    Dutta, Soumak's Avatar

    Hi Anton,

    I’m in the Mountain Timezone in the US. So 7AM in 1am here. I can do 7pm if that works. I can also get together at 1:30pm UTC if that works. That is 7:30am for me.

  3. 3 Posted by Dutta, Soumak on 08 Jul, 2020 11:42 AM

    Dutta, Soumak's Avatar

    Hi Anton,

    We were able to get this resolved. No longer need to meet. Thank you.you can close out the ticket.

    Sent via the Samsung Galaxy S9+, an AT&T 5G Evolution capable smartphone

  4. 4 Posted by uwe on 28 Aug, 2020 08:34 AM

    uwe's Avatar

    I have a similar problem here. Restarting the HgLab machine seems to solve that problem, but it tends to show up again after some time (or incident). Can you elaborate on how you managed to solve it on your side?

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