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HTTP Error 500.19 - system.runtime.caching

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Martin

Jan 06, 2014 @ 10:11 AM

Hi all

We got a strange error installing a clean hglab environment. Setup was running as expected. browsing to the site gives us an 500.19 error on a specific error message:

Config Error: The configuration section 'system.runtime.caching' cannot be read because it is missing a section declaration
Config File: \?\C:\Program Files (x86)\HgLab HQ\HgLab\web.config

I have checked the web.config several times (also the ACL), seems to be ok.

Thank you

Martin

• 509_error.png 36.2 KB

1. Support Staff 1 Posted by Anton Gogolev on Jan 06, 2014 @ 12:28 PM

   

   Martin,

   Could you please double-check that .NET 4.0 is registered in IIS and that the Application Pool is configured to use ASP.NET 4.0.

   On 06.01.2014, at 14:12, "Martin" <[email blocked]> wrote:

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2. 2 Posted by Martin on Jan 06, 2014 @ 12:49 PM

   

   solved!

   problem: i added the application pool as "default" and changed the .Net version later to v.4.0. this did not work (see attachment)

   solution: add the application pool as "asp.net 4.0" - works as expected!

   thanks for the hint.

   martin

   • 500_19_error_2.png 177 KB
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3. Support Staff 3 Posted by Anton Gogolev on Jan 06, 2014 @ 01:06 PM

   

   You probably had to recycle either the Application Pool or the Web Site for changes in "Default" to take effect, but having a separate pool for HgLab is a better option.

   Glad you got that fixed!

   On 06.01.2014, at 16:49, "Martin" <[email blocked]> wrote:

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