Email notifications on Push not working

Kai Koenig's Avatar

Kai Koenig

03 Dec, 2015 02:13 AM

Hi Anton,

we're currently evaluating HgLab and like it so far. However, there seems to be an issue with email notification on push. We've set up the mail server and the verification email comes through just fine.

The global log shows:

12:02:49.1009 - Info - - HgLab.Core.Impl.Integration.EmailNotificationSupportModule - publishing message to '[email blocked]'
12:02:49.1009 - Info - - HgLab.Core.Impl.Integration.EmailNotificationSupportModule - publishing mail message to '[email blocked]' from '[email blocked]' (reply-to: ''); subject: [Cupidmedia] Mail Settings Verification; attachments: 0

However, on push, there's no notification being sent regardless if one is watching a repo or not. There's not even a mention or any error in the logs.

Unfortunately email notifications or some sort of an API (which I saw is on your roadmap) are a must. Any chance you can shed any light on this issue?

Thanks,
Kai

  1. Support Staff 1 Posted by Anton Gogolev on 03 Dec, 2015 08:09 AM

    Anton Gogolev's Avatar

    Hello, Kai!

    First off, double-check that the "Outbound Email" is enabled in Email
    settings: https://hglabhq.com/documentation/administrator-guide/settings .

  2. 2 Posted by Kai Koenig on 03 Dec, 2015 08:52 AM

    Kai Koenig's Avatar

    Hi Anton,

    Yes, it's enabled.

    Kai

  3. Support Staff 3 Posted by Anton Gogolev on 03 Dec, 2015 09:39 AM

    Anton Gogolev's Avatar

    That's strange. Are you sending email through your own SMTP server or via third-party one, like Gmail?

    And one more note: email notifications are currently not sent to the "pusher". That is, if you are the only one watching a project, you will not get any email notifications on hg push operations.

  4. 4 Posted by Kai Koenig on 03 Dec, 2015 09:42 AM

    Kai Koenig's Avatar

    It’s a 3rd party server, but not Gmail.

    I doubt it’s a mail server issue though, as the verification email is coming through just fine and gets logged just fine in Hglab’s log file whereas no other email gets even logged in there.

  5. Support Staff 5 Posted by Anton Gogolev on 03 Dec, 2015 09:52 AM

    Anton Gogolev's Avatar

    I've edited my comment, but, apparently, it was not delivered to your inbox.

    And one more note: email notifications are currently not sent to the "pusher". That is, if you are the only one watching a project, you will not get any email notifications on hg push operations.

    Does this apply to your situation?

  6. 6 Posted by Kai Koenig on 03 Dec, 2015 09:56 AM

    Kai Koenig's Avatar

    Ah, that _might_ have been the case when I was testing this, I need to verify this tomorrow in the office though.

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