sign in after installation

Mauro Abeni's Avatar

Mauro Abeni

19 Dec, 2012 01:50 PM

This comment was split from the discussion: sign in after installation

I try the version and it does not work. The log contains the exception generated during the authentication phase.
Hoping it can help you .
Mauro

-----Messaggio originale----- Da: Anton Gogolev [mailto:[email blocked]]
Inviato: mercoledì 19 dicembre 2012 13:31
A: Mauro Abeni
Oggetto: Re: sign in after installation [Problems #24]

  1. Support Staff 1 Posted by Anton Gogolev on 19 Dec, 2012 01:51 PM

    Anton Gogolev's Avatar

    Mauro,

    I presume you're unable to sign in at all? Could you please try clearing your cookies or signing in in an InPrivate/Incognito session?

  2. 2 Posted by Mauro Abeni on 19 Dec, 2012 02:11 PM

    Mauro Abeni's Avatar

    I retry in inprivate browsing and this is the log.
    Mauro

    -----Messaggio originale-----
    Da: Anton Gogolev [mailto:[email blocked]]
    Inviato: mercoledì 19 dicembre 2012 14:51
    A: Mauro Abeni
    Oggetto: Re: sign in after installation [Problems #34]

  3. Support Staff 3 Posted by Anton Gogolev on 19 Dec, 2012 03:20 PM

    Anton Gogolev's Avatar

    Mauro,

    Could you drop the DLL attached to \bin folder of the HgLab web site and try signing in once more.

    Thanks a lot for your patience and cooperation!

  4. Anton Gogolev closed this discussion on 01 Feb, 2013 02:52 PM.

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