Installation Problems

jamieoliverband's Avatar

jamieoliverband

07 Nov, 2013 01:13 PM

Hi,

I tried to Setup HgLab on a WinServer 2012 and SQL Server 2012, IIS 6.2. Unfortunately, when I visit the site it, the site is not found.
Please, can you help me. Is this Setup supported?

  1. Support Staff 1 Posted by Anton Gogolev on 07 Nov, 2013 02:43 PM

    Anton Gogolev's Avatar

    James,

    Is it really IIS 6.2? Do you have .NET Framework installed and registered
    inside IIS?

    It would be much faster for us to set up a TeamViewer session so that I
    could sort things out.

  2. 2 Posted by jamieoliverband on 07 Nov, 2013 07:13 PM

    jamieoliverband's Avatar

    Hi Anton,

     

    Thank you for your quick reply.

    my SkypeId is onexxxus

    I will give you the teamviewer data tomorrow. .NET is installed and registered as integrated (see below). Regarding the version of IIS I was not reading enough (IIS seems to have 8.0.9.9200.16384 as you can see in the picture.)

     

     

     

     

     

    Thanks a lot in advance!

     

    Von: Anton Gogolev [mailto:[email blocked]]
    Gesendet: Donnerstag, 7. November 2013 15:43
    An: [email blocked]
    Betreff: Re: Installation Problems [Problems #373]

  3. Support Staff 3 Posted by Anton Gogolev on 07 Nov, 2013 07:17 PM

    Anton Gogolev's Avatar

    Now that I'm confused as to what your real name is :)...

    ...I'll be waiting TeamViewer connection details tomorrow. I'm switching
    this discussion to Private so that only two of us could see it.

  4. 4 Posted by jamieoliverband on 07 Nov, 2013 09:25 PM

    jamieoliverband's Avatar

    You are online. :) great.

     

    My real name is Oliver. The Google account takes the names from the email address. And now I write from my email client. It simply got kind of a nickname. :D

     

    MyID: 494 922 322

    Password: 6494

     

    Von: Anton Gogolev [mailto:[email blocked]]
    Gesendet: Donnerstag, 7. November 2013 20:17
    An: [email blocked]
    Betreff: Re: Installation Problems [Problems #373]

  5. 5 Posted by jamieoliverband on 07 Nov, 2013 09:36 PM

    jamieoliverband's Avatar

    I now created an account here. maybe you can send me a private message. because this discussion is still public...

  6. Support Staff 6 Posted by Anton Gogolev on 07 Nov, 2013 09:51 PM

    Anton Gogolev's Avatar

    Oliver,

    I'm not in front of the computer right now as it is 2 AM here. Let's
    reschedule the session to somewhere starting from 07:00 UTC.

    On Friday, November 8, 2013, Olli Fawkes wrote:

  7. 7 Posted by jamieoliverband on 08 Nov, 2013 12:13 PM

    jamieoliverband's Avatar

    Hi Anton,

     

    I hope it is now ok?

     

    Von: Anton Gogolev [mailto:[email blocked]]
    Gesendet: Donnerstag, 7. November 2013 22:51
    An: [email blocked]
    Betreff: Re: Installation Problems [Problems #373]

  8. Support Staff 8 Posted by Anton Gogolev on 08 Nov, 2013 12:56 PM

    Anton Gogolev's Avatar

    Oliver,

    Yep, I'm good to go.

  9. 9 Posted by jamieoliverband on 08 Nov, 2013 01:38 PM

    jamieoliverband's Avatar

    Anton,

     

    can you give me your skypeid so I send you the credentials.

     

    Von: Anton Gogolev [mailto:[email blocked]]
    Gesendet: Freitag, 8. November 2013 13:57
    An: [email blocked]
    Betreff: Re: Installation Problems [Problems #373]

  10. Support Staff 10 Posted by Anton Gogolev on 08 Nov, 2013 01:39 PM

    Anton Gogolev's Avatar

    It's anton.gogolev

  11. 11 Posted by jamieoliverband on 08 Nov, 2013 01:48 PM

    jamieoliverband's Avatar

    Thx. I added you

     

    Von: Anton Gogolev [mailto:[email blocked]]
    Gesendet: Freitag, 8. November 2013 14:39
    An: [email blocked]
    Betreff: Re: Installation Problems [Problems #373]

  12. Support Staff 12 Posted by Anton Gogolev on 08 Nov, 2013 01:51 PM

    Anton Gogolev's Avatar

    Oliver,

    Somehow Skype doesn't work right behind a corporate firewall. If you
    please, send credentials directly to [email blocked]. Thanks!

  13. Anton Gogolev closed this discussion on 08 Nov, 2013 02:13 PM.

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