HGLab configuration

Hauksson's Avatar


03 Feb, 2014 04:15 PM


I am new to HgLab. I have installed it and configured SQL server and IIS. When I enter the root of the web site (http://localhost/hglab) I get a blank page. What is the default root page that I should be navigating to?

  1. Support Staff 1 Posted by Anton Gogolev on 03 Feb, 2014 07:45 PM

    Anton Gogolev's Avatar


    It all depends on how exactly you configured your IIS instance (and I assume you have Windows 2003+ with .NET Framework 4.0 installed as per Prerequisites ).

    Now, if you added HgLab as a Web Application (see attached image, blue arrow), you'll need to go to http://localhost/hglab (which is what you already did). If you configured HgLab as a Web Site (purplish arrow), you'll need to go to whatever address you specified in Right Click - Edit Bindings....

    If all you see is a blank page, head over to the HgLab Home Directory (the one that you configured in an installer) and see if there's a logs directory with global-....log file in it. Take a peek inside to see if there's anything suspicious and attach it here if there is.

    Additionally, I'm always more than willing to help over TeamViewer.

  2. 2 Posted by Hauksson on 04 Feb, 2014 10:11 AM

    Hauksson's Avatar

    Attached is the log file.

  3. 3 Posted by Hauksson on 04 Feb, 2014 10:22 AM

    Hauksson's Avatar

    Ok, I figured it out. The IIS user must have write access to the c:\windows\temp directory.

  4. Support Staff 4 Posted by Anton Gogolev on 04 Feb, 2014 10:32 AM

    Anton Gogolev's Avatar

    This is most likely due to the fact that IIS somehow lost permissions to write to c:\windows\temp.

    One more debugging thing: from an Elevated Command Prompt (the one that you "Run as Administrator"), execute this command and paste the output here:

    icacls c:\windows\temp
  5. Support Staff 5 Posted by Anton Gogolev on 04 Feb, 2014 10:33 AM

    Anton Gogolev's Avatar

    Oh, glad that you were able to resolve that!

    Is everything good now?

  6. 6 Posted by Hauksson on 04 Feb, 2014 10:36 AM

    Hauksson's Avatar

    Yes, thanks.

  7. Anton Gogolev closed this discussion on 04 Feb, 2014 10:39 AM.

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