Configure mail settings

mst's Avatar


18 Feb, 2013 01:13 PM


I cant get our HGlab to send emails to users.

I have setup

SMTP server address XX.XX.XX.XX
SMTP serverport 25
Sender Address [email blocked]

I don't recieve any mails. I Wonder if it's because the SMTP server doesn't require any SMTP login/password.

SMTP server is a postfix server.

  1. Support Staff 1 Posted by Anton Gogolev on 19 Feb, 2013 06:52 AM

    Anton Gogolev's Avatar


    Thanks for reporting the issue! Currently, HgLab swallows all mail-related exceptions and there's no reliable way to diagnose the issue. I'll add appropriate logging to the next release and we'll start from there.

    I'll contact you when it's available.

    Sorry for the inconvenience.

  2. 2 Posted by JB on 04 Jun, 2013 07:36 PM

    JB's Avatar

    Hi Anton,

    Was this issue ever resolved? I'm trying to get it to connect to a local SMTP relay which doesn't require credentials and it doesn't work.

    Thanks again.

  3. 3 Posted by JB on 04 Jun, 2013 08:04 PM

    JB's Avatar

    Just a little more detail of my issue..

    I have "SMTP Server Address" set to localhost.

    When I his Save Changes though I get an exception page which mentions:
    No connection could be made because the target machine actively refused it [::1]:25

    It's trying to connect to ::1 (IPv6 Localhost) which the SMTP Relay I'm using is not listening on, and it's incapable of doing so.

    Thanks again.

  4. 4 Posted by JB on 04 Jun, 2013 08:44 PM

    JB's Avatar

    Ok, so, yet another update. :)

    I was able to find an SMTP relay that supports IPv6 and it's all good now.

    In case anyone else is looking for one, I went with the one at

  5. Support Staff 5 Posted by Anton Gogolev on 05 Jun, 2013 10:15 AM

    Anton Gogolev's Avatar


    Sorry for having replied you so late. Glad you could resolve the issue on
    your own; this goes straight to Docs whenever they're live.

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